This Privacy Policy explains how Lingo Sphere handles personal data in connection with its website and language course inquiries. It applies to visitors, prospective learners, and users who contact us about small-group language courses, level screening, scheduling, or related support.
We use personal data to respond to course inquiries, carry out level screening, match groups and timetables, confirm course terms, manage enrolment, and support scheduled lessons and course progress review. Technical data is used to operate the website, maintain security, and ensure reliable delivery of forms and pages.
We may share personal data with service providers that support website hosting, technical delivery, form handling, security, or communication processing. These recipients may access data only to perform their assigned functions and are expected to handle it in a manner consistent with the purpose for which it was provided.
We may disclose personal data if required to comply with applicable law, a court order, a lawful request from public authorities, or to protect the rights, safety, or security of the website, its users, or the business. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
We may collect name, email address, phone number if provided, inquiry message, learning goals, and level or schedule preferences when you submit a contact form, request a course, or arrange an online consultation. We also collect limited technical data such as server request metadata and browser and device information for security and delivery purposes.
We collect personal data from direct submissions through the contact form, email, phone, and booking-related communications. Technical data is collected automatically when you access the site or use its forms, including information needed to maintain security, process requests, and deliver pages correctly.
We use essential cookies for site operation and preference cookies to record privacy choices. Based on the confirmed facts, analytics cookies and marketing or advertising cookies are not confirmed as active. Cookie duration and behavior may vary according to browser settings and site function.
Essential cookies support core site operation and cannot be fully disabled without affecting basic functionality. Preference cookies may be used to remember privacy choices. Where browser settings allow, you may block or delete cookies, but some features may not operate as intended.
Subject to legal limits, you may request access to the personal data we hold about you, correction of inaccurate information, or clarification of how your data is used. Where deletion or restriction is requested, we will assess the request against our legal and operational obligations before responding.
To protect privacy, we may need sufficient information to verify your identity before responding to a request. If a request is accepted, we will act within a reasonable period and explain any lawful basis for refusal, limitation, or partial response where applicable.
We keep personal data only for as long as reasonably necessary to respond to inquiries, manage enrolment and course administration, maintain security, and meet legal obligations. When data is no longer required, it is deleted, anonymized, or otherwise handled in accordance with our retention practices and applicable law.
When we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically, as continued use of the site after an update indicates awareness of the revised terms.
